We’re Here to Help!
At Planteria, we believe in providing quality products that enhance your gardening experience. We understand that sometimes things don’t go as planned, and we’re committed to making it right.

Return Policy:

1. Eligibility:
   Returns are accepted only if the product is damaged or delivered incorrectly. To process a return, you must provide video proof of the damage or wrong delivery.
   If you received the correct product and still wish to return it, you will be responsible for the return shipping charges.
2. Process:
   To initiate a return, kindly fill out the form provided below. Once submitted, a Planteria representative will contact you for further assistance.
3. Refunds:
   Once the returned item is received and inspected, we will process your refund within 7 business days. Refunds will be issued to the original payment method. Please note that shipping costs are non-refundable.

Cancellation Policy:

1. How to Cancel:
   If you wish to cancel an order, please contact us at info@planteria.in as soon as possible.
2. Cancellation Before Shipping:
   If your order has not been dispatched yet, we will cancel it immediately and issue a full refund.
3. Cancellation After Shipping:
   Orders that have already been shipped cannot be cancelled. In this case, you may follow our return policy after receiving the item.

For any further questions or assistance, feel free to reach out to us at info@planteria.in or call us at +91-XXXX-XXXXXX.

Form Link 

https://forms.gle/tLxRp1MN9433nJjp9